Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Personal Information you provide: name, email address, phone number, company name, and other contact details when you fill out forms, request information, or communicate with us.
• Business Information: details about your company or projects when engaging with us for services.
• Usage Data: information about how you access and interact with our website (e.g., IP address, browser type, operating system, pages viewed, referring URLs).
• Cookies and Tracking Technologies: used to improve functionality, analyze traffic, and personalize your experience.

2. How We Use Your Information

We process personal data for the following purposes:

• To provide information, products, and services you request.
• To communicate with you regarding inquiries, updates, or service-related notices.
• To improve our website functionality and customer experience.
• To ensure security, detect fraud, and comply with applicable laws.
• For marketing, only with your consent where required by law.

3. Legal Basis for Processing (GDPR)

For individuals located in the EU/EEA, we rely on the following legal bases:

• Consent (e.g., subscribing to newsletters or accepting cookies).
• Contract performance (when we provide products or services you request).
• Legitimate interests (to improve our services and ensure security).
• Legal obligations (to comply with applicable laws and regulations).

4. Your Rights Under GDPR & CCPA

Depending on your jurisdiction, you may have the right to:

• Access your personal data.
• Correct inaccurate or incomplete data.
• Delete your personal data (“right to be forgotten”).
• Restrict or object to certain processing activities.
• Data portability (receive a copy of your data in a structured format).
• Opt out of the sale or sharing of personal data (CCPA).
• Non-discrimination for exercising your privacy rights.

To exercise these rights, please contact us at [commercial@evotecgroup.com]. We will respond in accordance with GDPR (within 30 days) and CCPA (within 45 days).

5. Data Sharing & International Transfers

• We do not sell your personal information.
• We may share data with trusted service providers (e.g., hosting, analytics, marketing platforms) under strict confidentiality agreements.
• As our website is hosted on Amazon Web Services (AWS), your data may be transferred and stored outside your country of residence. For EU/EEA users, transfers are safeguarded using Standard Contractual Clauses (SCCs) and other lawful mechanisms.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Remember user preferences and settings.
• Improve website performance and usability.
• Conduct analytics to understand website traffic.
• Deliver tailored content and marketing (where permitted).

You may manage cookies through your browser settings. For EU/EEA users, we request consent before using non-essential cookies.

8. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data, including encryption, access controls, and secure data storage through AWS infrastructure. While no method of transmission or storage is 100% secure, we continuously review and update our practices.

9. Children’s Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from minors. If we discover that we have collected such information, we will delete it promptly.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or business operations. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at [commercial@evotecgroup.com].